“In this industry, you have got to know what to know and do it with a sense of urgency because every minute wasted is money lost…”
As early as 07:00, the team is hands-on, looking presentable and welcoming. From the time you drop off your vehicle until you pick it up, eight or more people may have played a part in servicing your car. All of these individuals play an integral role while your vehicle is in the service department.
In most cases, the service advisor will be your first and primary contact at the dealership.Service technicians (otherwise known as mechanics) are considered the lifeblood of the service department. These individuals often have advanced training in a particular area of automotive repair or on a certain make of
The division is the most demanding profession within the Vehicle Sector, patience is highly imperative to survive the hustle & Bustle. The service department is considered as the driving force within a dealership, be is workwise or financially so, a company wouldn’t be able to run without the essence of these team players.
MEET THE TEAM
Warranty Administrator: Marilyn Magi Service Advisor:Nicolette Hodgkinson Service Booking Clerk:Marriam Ratlou
These individuals are the most hardworking personnel in the automobile industry. They are the source of satisfaction when it comes to aftersales, ensuring that the customer’s expectations have been met with no fail.